The vendor experience business developer will be responsible to drive and govern effective end to end delivery experience, across; customer journey, central marketing, sales strategy, commercial, and internal communications teams.

You will need a deep understanding of what motivates a customer, be strong enough to question and challenge the company processes and, where appropriate, offer the best possible VX solutions.

• Present, justify enhancements to the business processes in line with the company

• Identifying new opportunities

• Collaborating internally across different functional teams to collect all of the information needed

• Encourage a culture of innovation focused on adding value to the customer

• Take ownership of deliverables and ensure they are to a high standard

• ensure specifications accurately reflect customer experience needs

Required Skills


Desired background and experience skills

• Outstanding understanding of Vendor experience in e-commerce and delivery of business transformation

• Demonstrates ability to think like a client and has a customer-centred approach

• Evidence of working to strict, commercial deadlines on multiple projects; independently or within a team

• A previous experience in BA, Retail

Expected personal skills

• Action oriented and results oriented

• Strong analytical skill

• Strong inter-personal skills

• Fast learner

• Well organized

• Resistant to stress

• Very independent with a strong ability to go further than the expectations

We offer

• A unique experience in an international, entrepreneurial, yet structured environment

• An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet ventures

• The opportunity to be part of a team full of talented people with the best backgrounds

Join Us!

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À propos de: Jumia Maroc

Précédemment appelé Africa Internet Group, le Groupe Jumia est une start-up de 9 filiales présentes dans plus de 40 pays d’Afrique.
Au carrefour de la technologie et de l'innovation, Jumia propose au Marocain d’aujourd’hui 5 services différents à travers ses 5 filiales : Jumia, Jumia Food, Jumia House, Jumia Travel et Jumia Services.

Le groupe exerce dans plusieurs secteurs d’activité qu’il a réussi à inscrire dans le monde de l’économie digitale. Entre autres la restauration, la vente d’articles divers en ligne, la réservation d’hôtel, le domaine de l’automobile, de l’habitat, et de la recherche d’emploi.
Le groupe emploi plus de 3000 personnes à travers le continent africain.